FOR MED SPAS
Add telehealth to an existing med spa
Your spa already has patients, licensed injectors and a compliance routine. What one location can't do is see a patient two states away or run monthly refills without tying up a treatment room. Tessic adds that clinic under your spa's name.
50
States under your spa's name
BAA
Signed before patient data moves
8
Treatment categories to offer online
$0
Inventory to stock for telehealth
WHERE YOU START
Your spa keeps what it built. Tessic adds the reach.
A med spa starts further along than most businesses that launch on Tessic. The medical director, the charting habits and the patient list stay where they are. Tessic supplies what a single-state, in-person practice doesn't have.
Already running in your spa
- A patient list that trusts your spa's name
- A medical director and licensed injectors in your state
- HIPAA routines, consent forms and a charting system
- In-person demand for weight, skin and hormone treatment
What Tessic adds beside it
- Licensed providers for patients outside your state, credentialed under your spa's name
- A telehealth storefront and patient portal in your spa's branding
- Wholesale pharmacy that ships to the patient's door, cold-chain included
- Subscription billing for monthly refills
- Tessic Prescribe, if you'd rather keep your current EHR
HOW IT WORKS
How a spa adds a telehealth clinic
The in-person practice keeps running the whole time.
01
Choose your setup
Run telehealth on Tessic's full platform, or keep your current EHR and connect Tessic Prescribe to it. Either way, patients see your spa's name.
02
Review the paperwork
The telehealth clinic gets its own MSO and friendly-PC documents, drafted for your ownership. Your healthcare lawyer reviews them next to the structure your spa already runs.
03
Move refills online
Patients on monthly programs switch to online check-ins and home delivery. Treatment rooms go back to injectables and devices.
04
Take patients in new states
Ads and referrals can now turn into patients anywhere. Visits outside your state go to Tessic providers licensed there.
YOUR CONCERNS
What spa owners ask first
A med spa has a compliance record worth protecting. These are the questions owners and medical directors raise before adding telehealth.
01
“We have our own medical director and providers. Why use Tessic's?”
For the patients yours can't see. A provider can generally treat only patients located in states where they hold a license, and for most spas that means one state. Your team keeps treating patients in your state, and Tessic's credentialed providers cover everywhere else. Tessic Prescribe supports either route: Tessic's providers, or a hand-off to your own.
02
“Our spa already runs under an MSO and a physician-owned practice. Does this conflict?”
The telehealth clinic is set up under its own MSO and friendly-PC documents, drafted for your ownership and built to sit beside your spa's existing agreements. Bring your healthcare lawyer into the review; the documents are written for one.
03
“We've worked hard on HIPAA. A new vendor is a new risk.”
Tessic signs a Business Associate Agreement before any patient data is created or moved. Records are encrypted in transit and at rest in US data centers, and every access to patient data lands in append-only audit logs that no one can edit.
04
“Telehealth will pull patients away from in-person visits.”
It takes the visits that never needed a treatment room: monthly weight-loss refills, dose check-ins, hormone follow-ups. Those patients stay in your spa's program, and the chair time goes back to injectables and devices, which only happen in person.
05
“We already run a weight-loss program in the spa. What changes?”
Where the medication comes from and how it reaches the patient. Tessic's pharmacy bills at wholesale with 0% markup and ships cold-packed to the patient's home, so there's no pickup and no inventory in the spa. Refills charge automatically instead of at the front desk.
06
“Our charts live in our EHR. We don't want a second system.”
Then keep it. Tessic Prescribe connects Tessic's providers, pharmacy and eRx and EPCS prescribing to the EHR your staff already uses. The full platform is there if you'd rather keep telehealth charts separate.
PROOF
What changes for a spa, in numbers
Tessic's published terms, set against the limits of a single-location practice.
0
Treatment rooms used for refills
Monthly weight and hormone check-ins move to the portal, so rooms and injector hours go to the treatments a spa can only do in person.
$0.00
Tessic markup on a fill
Medication is invoiced at wholesale, so the margin on a monthly weight program comes from the price your spa sets.
See the wholesale invoice$25
Per completed telehealth visit
No new provider payroll for patients outside your state. The fee applies only when a visit is completed.
SOC 2
Type II audited platform
An independent auditor tests Tessic's security controls every year, across months of live operation. Reports are available under NDA for your own review.
Read Trust & Security“We kept our EHR and plugged Tessic's providers and pharmacy in underneath. Live in four days, and our coordinators kept the workflows they already knew.”
WHICH PROGRAM
The program for a practice that already has patients
Grow is built for a business with a patient list to work. It brings current patients into the telehealth program and keeps their refills billing.
- Email, SMS and iMessage sequences to invite current patients
- GoHighLevel and HubSpot sync, if your spa runs on either
- Failed-payment recovery so monthly refills don't lapse
- Retention and LTV reporting on the telehealth program
Recommended program
Grow Program
Built for recurring revenue
$2,000/mo
+ $15,000 one-time setup
Also consider
Tessic Prescribe
Custom pricing
If your team would rather stay in your current EHR, Tessic Prescribe plugs Tessic's providers, pharmacy and prescribing into it at custom pricing.
FAQ
Med spa questions
They see your spa's name on the storefront, the patient portal, intake and every message. Providers are credentialed under your brand.
Yes, on Tessic Prescribe, for patients in states where they're licensed. Tessic's providers see everyone else.
All eight Tessic categories are included. The closest fits for a spa are weight care, hormone therapy, skin and hair restoration. Injectables and device treatments stay in the spa.
No. Prescriptions ship from Tessic's contracted pharmacy to the patient's home, cold-chain where needed. Nothing for the telehealth program is stored or handed out at the spa.
Lab orders go through Tessic's contracted lab network, and results land in the patient record the provider works from.
Testosterone is a Schedule III controlled substance, and Tessic's prescribing runs on DEA-compliant EPCS. A licensed provider decides whether it's appropriate for each patient.
Grow is $2,000 a month after a $15,000 one-time setup, plus $25 per completed consult and medication at wholesale. Tessic takes no share of telehealth or in-person revenue, and billing is month to month after setup.
OTHER STARTING POINTS