GLOSSARY · BUSINESS SETUP

Friendly PC, the doctor-owned half of the clinic.

A friendly PC is a physician-owned professional corporation that holds the medical side of a telehealth company and works with the business side under contract.

01

What it means

PC stands for professional corporation; some states use a PLLC or a professional association instead. The PC is owned by a licensed physician, employs or contracts the providers, sets clinical policies, and holds the medical records. Protocols, prescribing, and decisions about hiring clinicians all sit on this side.

"Friendly" describes its relationship with the management services organization that owns the brand. The two are tied together by a management services agreement and by a stock-transfer restriction or succession agreement, which controls what happens to the PC if the physician owner retires, dies, or falls out with the business. The physician keeps real clinical authority; the business keeps continuity.

02

Why it matters to a brand operator

The friendly PC is where the patients legally live. Whoever holds the practice holds its records, so a brand that leaves without a clear export right may lose its patients along with it. Before signing, a brand should know who owns the PC, who the physician owner is, what the succession agreement says, and whether the brand's patients, records, and data leave with the brand.

The succession agreement is the most common failure point. Without a sound one, a physician owner who leaves can walk away with the practice, and the brand's clinic stops overnight.

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How Tessic Health handles it

Every Tessic Health clinic runs on one friendly-PC structure that already exists, owned and run by licensed clinicians. Patient data generated in the clinic is held by the medical practice as the covered entity, Tessic processes it only as a business associate, and it exports to the client at any time.

See the published terms